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The Hospital Information System Team

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The Hospital Information System (HIS) has a team of more than 150 experts designing and implementing this modern technology. 

The team is led by a digital strategy leads and  project director. Together with input from several advisory committees and working groups, this team has built and implemented a hospital information system that best meets the needs of Niagara Health.

Dr. Benjamin Tam, Digital Strategy Physician Lead

Dr. Benjamin Tam

Digital Strategy Physician Lead

Dr. Benjamin Tam has been with Niagara Health since he finished his critical care fellowship in 2017. He joined the HIS team in 2021 as the Digital Strategy Physician Lead and is responsible for providing clinical direction to the project.

Dr. Tam is passionate about building programs to enhance care for patients in the Niagara region. He is a committed clinician who is always looking for an edge to improve the care of his patients and their loved ones, and the experience of the teams he works with.

Tracey Gilbert, Hospital Information System Project Director

Tracy Gilbert

Hospital Information System Project Director

Tracy Gilbert joined Niagara Health in 2021 as the Director of HIS and brings more than 15 years’ experience working in healthcare, delivering complex information technology projects.

Most recently, she has helped lead hospital information system implementation projects at both Trillium Health Partners and the University Health Network.

Tracy is certified in project management (PMP) and Health Information Management (CHIM). She is well-versed in governance structures and is passionate about ensuring that the right decisions are made with the right groups at the right time, including frontline clinicians.

Niagara Health System