About Niagara Health
Niagara Health Sites
Niagara Health is a regional hospital system with multiple sites and a growing network of community-based and virtual services.
We believe every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians, volunteers and patient partners who contribute to our purpose of providing Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region. In addition to operating one of the busiest emergency medicine programs in Ontario, we have regional centres of excellence in mental health and addictions, as well as cancer, cardiac, kidney, children’s health, and women’s and babies care. With the third-oldest population in Canada, we are also placing an increased focus on care for older adults.
There are few sectors under constant change and evolution like the healthcare system. Creating a healthier Niagara is a collaborative effort and underscores the importance of our ongoing work with patients, their families, and our community partners to improve the health and well-being of our region.
Santé Niagara a entrepris le projet audacieux de bâtir un Niagara plus sain.
Nos valeurs fondamentales - la compassion à l’œuvre, des efforts animés par l’optimisme et l’obtention de résultats ambitieux - nous motivent à être EXTRAORDINAIRES.
Santé Niagara est un centre d’enseignement communautaire qui privilégie l’apprentissage et l’enseignement, la recherche, l’innovation et le partenariat.
Nous sommes un fournisseur de soins de santé régional à plusieurs emplacements qui offre un réseau grandissant de services communautaires et virtuels.
Notre équipe se compose de plus de 4 800 employés, de 600 médecins et de 750 bénévoles, sur qui nous comptons pour fournir des soins extraordinaires à chaque personne, chaque fois. La mention d’honneur que nous a décernée Agrément Canada témoigne de l’engagement de notre équipe envers le respect de normes supérieures de sécurité et de qualité.
Nous offrons aux résidents de la région de Niagara un large éventail de services aux patients hospitalisés et externes, notamment les suivants : soins actifs, cancérologie, soins cardiaques, soins complexes, service des urgences et soins d’urgence mineure, soins rénaux, soins de longue durée, services de santé mentale et de traitement des dépendances, traitement des AVC et soins chirurgicaux.
Map of Niagara Health locations
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Land Acknowledgment
Land Acknowledgments demonstrate recognition of Indigenous lands, treaties and peoples. They are a small and important step in the process of reconciliation and building a positive relationship with Indigenous peoples.
Niagara Health is honoured to provide care on lands where Indigenous Peoples have lived for thousands of years with their own unique cultures, identities, traditions and languages. These lands are steeped in the rich history of the First Nations such as the Hatiwendaronk, the Haudenosaunee, the Anishinaabe and the Mississaugas of the Credit First Nation. There are many First Nations, Métis, and Inuit peoples from across Turtle Island who live and work in Niagara today.
We are committed to listening and learning more about the history and current experiences of Indigenous Peoples and acknowledge our responsibility to take meaningful action towards reconciliation in the healthcare system.
Our History
A majority of Niagara hospitals were given direction by Ontario’s Health Services Restructuring Commission to amalgamate in 1999. In March 2000, Niagara Health was created as a full amalgamation of 8 hospitals – 3 large community hospitals, 3 smaller rural hospitals, 1 specialty complex care hospital and 1 outpatient rehabilitation centre. This complex merger, including Boards of Trustees, has resulted in many levels of integration in infrastructure and programs as our network works together in the provision of services.
In November 2004, new directions were issued by the Province that Niagara Health would be the sole provider of acute inpatient care for most of Niagara. As a result, the former Hotel Dieu Health Sciences Hospital, Niagara was placed under governance and management of Niagara Health in August 2005. This St. Catharines hospital was renamed the Ontario Street Site. At the same time, Shaver Hospital and Niagara Rehabilitation Centre were placed under the governance and management of Hotel Dieu and the Religious Hospitallers of St. Joseph, and renamed Hotel Dieu Shaver Health and Rehabilitation Centre.
The Marotta Family Hospital, which opened on March 24, 2013, replaced the two older St. Catharines sites, the St. Catharines General and Ontario Street sites, and brought new regional services to Niagara for the first time.
Ownership of the Niagara-on-the-Lake Site transitioned to the Town of Niagara-on-the-Lake in 2018.
For additional information on Niagara-on-the-Lake, please visit South Niagara Partnerships.
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Accessibility
Niagara Health is committed to continually improving accessibility for people with disabilities in employment and services provided to our community. We want to ensure everyone we interact with has a positive experience consistent with our goals of providing patient-centred care and building a quality work environment for all. As a hospital, caring is at the core of all that we do. Accessibility planning at Niagara Health is ...Read more » -
Patient Care Statistics
STATISTICS 2021/2022 These statistics reflect our program and patient activity during our fiscal year, April 1, 2021 to March 31, 2022. Patient activity was impacted in a number of areas due to the pandemic. Inpatient *Beds: 1,054 Admissions: 33,390 Surgical Cases Inpatien...Read more » -
Code of Conduct
The Niagara Health System is committed to a safe and supportive work environment in which everyone is respected and valued. The way we treat each other is reflected in how our patients, family members and visitors view and trust us. The Code of Conduct sets the standard of behaviour expected from all individuals providing service. For more information, contact the Workplace Relations Advisor ...Read more » -
Environmental Stewardship
Niagara Health is improving its electromechanical infrastructure to increase service reliability for employees and patients and to reduce its energy costs and environmental footprint. You can help us by reducing your energy consumption! Read the 2024 Energy Conservation & Demand Management Plan Caring for patients and the environm...Read more » -
Our Purpose, Vision and Values
OUR PURPOSE Extraordinary Caring. Every Person. Every Time. At Niagara Health, Extraordinary Caring is what our patients, their families, our volunteers, our teams, and our community need and deserve. Caring is so much more than care. Both the physical and emotional part of caring is at the heart of our purpose. We know that the most advanced equipment in the world isn’t enough, i...Read more »
Extraordinary Caring. Every Person. Every Time.
