(From left) Sonali Kohli, Executive Vice-President, Digital Transformation; Lynn Guerriero, President and CEO; and Tracy Gilbert, HIS Project Director celebrated the official launch of the new HIS early Saturday morning.
Today, Niagara Health and Hotel Dieu Shaver celebrated a historic milestone when they said goodbye to paper and hello to digital with a new Hospital Information System (HIS).
“This is a major transformation, one that will benefit patients, families, physicians, staff and the community,” says Niagara Health President and CEO Lynn Guerriero. “With our new HIS, we are not only launching new technology but continuing our ongoing journey to improve, adapt and optimize how we deliver care. This change represents our dedication to building a smarter, more connected healthcare system.”
This significant and secure move to a state-of-the-art system will enhance coordination, efficiency and access to information, ultimately making patient care faster and safer.
“Our transition to the new HIS marks a monumental advancement in patient care for our community,” says Hotel Dieu Shaver CEO Dr. David Ceglie. “This system will allow us to bring an even higher level of efficiency and personalization to each patient’s healthcare experience, supporting our teams with the tools they need to deliver care that’s both timely and deeply informed. We’re excited for the positive impact this technology will have for our patients, our community, and the future of healthcare in Niagara.”
With the HIS, healthcare teams can access complete patient records in real-time, helping them make quicker and more informed decisions. The system also means patients won’t need to repeatedly share their health history at every visit, improving their overall experience.
The new HIS went live early Saturday morning. Patients and families may experience some delays as our teams adjust. During this transition, our online Emergency Department (ED) wait time clock will be temporarily offline for a minimum of two weeks to allow for integration into the new system. To support patients during this time, we will have volunteers in our EDs to assist with any questions and provide guidance, allowing our staff and physicians to remain focused on patient care.
Additional benefits include:
Improved access
Patient health records can be accessed electronically from anywhere.
Enhanced safety
Easy access to health information helps inform decision-making and enhances patient safety.
Reduced duplication
All care providers can access health records and test results, reducing duplication and repetition.
Enriched communication
Patients can access their own health records, helpful resources and education materials.
Better data for decisions
Analytics, trends and other important health data can help inform decision-making.
Greater reliability
Upgraded technology helps to increase reliability and sustainability by replacing outdated systems.
We want to thank patients and the community for their support as we make this historic transition and we appreciate the dedication, flexibility and patience of our staff and physicians during this important transition.
Learn more about the HIS on our website.
