Mental Health and Addiction Community Partners

The Safe Bed Program provides 24/7 short-term residential crisis support for individuals age 16 or older who are experiencing a mental health crisis.

The Program offers crisis counseling and a safe therapeutic environment for men and women to stay for a short term as an alternative to hospitalization.

Program staff work with individuals to resolve their crises and link them with available supports in the community.

Referrals can be made by any professionals with a working knowledge of the individual’s current situation and relevant history.  The referral form can be found on our website at the following link HERE

For individuals wishing to self refer, please call the Mental Health and Addictions Access Line at 1-866-550-5205

Location: 264 Wellington Street, St Catharines, ON, L2R 2P8

Call 905-641-2222 for more information on the Safe Bed Program or any other CMHA Programs and Services

Learn more about the Safe Bed Program

• Provides 24/7 crisis line services.
• Mental health professionals work as a team in partnership with police officers who are specially trained to work with individuals with mental health and addictions issues who are in crisis.
• Initial information is collected over the telephone, if needed the mobile crisis team will assess the individual experiencing the mental health crisis, in his/her community. If the crisis situation can be managed over the telephone, COAST will work with the individual/agency/family member to build a safety plan with/for the individual.
• Referral to appropriate follow-up services may be recommended.
• COAST provides services to individuals, 16 and over, who live in the Niagara Region and are in crisis and have a mental health concern.
• COAST works in partnership with the Behavioural Supports Ontario (BSO) Crisis Outreach Team (COT). BSO COT assists older adults with responsive behaviours associated with cognitive impairment due to dementia, complex mental health, addictions or other neurological conditions.  

Call toll free: 1-866-550-5205

• Provides 24/7 free, confidential telephone crisis support and intervention for anyone in the Niagara Region.
• St. Catharines, Niagara Falls and Area: 905-688-3711
• Port Colborne, Wainfleet and Area: 905-734-1212
• Fort Erie and Area: 905-382-0689
• Grimsby, West Lincoln: 905-563-6674

• First point of access to mental health and addictions services in Niagara
• Telephone support available 24/7 for information and a warm transfer to services
• Available for anyone 16 and older looking for services for themselves or a loved one
• In partnership with 16 mental health and addictions local service providers
• The Access line follows up with agencies after each transfer to ensure connection to service
• Call toll free 1-866-550-5205 – Press 2

Niagara Region provides mental health supports for individuals and families across the lifespan

Location: 3550 Schmon Parkway #2 Thorold, Ontario L2V 4Y6

Call 905- 688-2854 extension 7262 for more information

Website: niagararegion.ca 

Oak Centre is a psychosocial rehabilitation program following the clubhouse approach for people with serious and ongoing mental health issues.  Offering comprehensive support including employment, education, housing, crisis, etc. and meaningful daytime and weekend activities.

Services are available for individuals 16 years of age and older.

Monday, Tuesday, Thursday, Friday 8:30 a.m. to 4 p.m.
Wednesday 8:30 a.m. to 8 p.m.
3rd Saturday of the month 11 a.m. to 3 p.m.

Location: 24 Dorothy St., Welland, ON L3B 3V7
Call: 905-788-3010

Satellite clubhouse in Port Colborne:  the Lake House, 168 Catharine Street, Port Colborne, ON  L3K 4K6. Telephone 905-834-4300

Provides primary care, health promotion activities and community capacity building to residents of St. Catharines area and Niagara Region.

The interdisciplinary team seeks to remove barriers to care through addressing the social determinants of health.

Hours:
Monday – Friday: 8:30am – 4:30pm

Quest’s Urgent Service Access Team:</br /> Monday – Friday: 11:30 – 7:30

Location: 145 Queenston Street St. Catharines, Ontario L2R 2Z9

Call: 905-688-2558 for more information

Website: questchc.ca 

Call 1-866-311-9042

Website: htaaniagara.org

Call 1-800-463-6273

Website: camh.ca

• Same day services available. For more information please contact 905-684-1183
• Services are designed to help individuals and their relatives/significant others with alcohol, drug and gambling problems to obtain effective treatment.
• Services include assessment, individualized treatment planning, referrals to appropriate resources, counseling, intensive four week day treatment program, supportive housing and treatment aftercare groups

Location 60 James Street, Suite 401, St. Catharines, ON, L2R 7E7

Call 905-684-1183

Website: cason.ca

Call 1-800-565-8603

Call 905-685-0075

Website: niagarana.com

Call 905-684-1859

• Kids Help Phone is a free, anonymous and confidential 24/7 phone and on-line professional counseling service for youth.
• Call toll free: 1-800-668-6868

• A mobile crisis intervention service providing immediate telephone counseling and, if necessary, on-site crisis intervention in the home, school, hospital, or other community location.
• Services are available 24/7 for children and youth up to the age of 18 and their families.
• Counselors have access to psychiatric and psychologist consultation.
• Information will initially be collected over the phone and an on-site intervention will be organized if assessed as appropriate. 
• Call toll free 1-800-263-4944

Identifies appropriate local resources for children experiencing emotional and behavioural difficulties and people of all ages with a developmental disability

Address 23 Hannover Drive St. Catharines, Ontario

Call 905-684-3407 or 1-800-933-3617

Website: contactniagara.org 

Those between the ages of six and 17 years old can come to the walk-in clinic if they are:

• Feeling sad, worried or angry
• Having fights with your parents
• Being bullied
• Dealing with a personal issue
• Feeling like you might hurt yourself
• Suffering because someone has hurt you
• Getting in trouble at school, home or in the community
• Feeling like you are being treated unfairly

Or if there is anything else on your mind!

*Parents and caregivers can also use the walk-in clinic for children under the age of six, if they are concerned about child related ages and stages, are constantly arguing with their child or are worried about their child’s social and emotional challenges.

Dates: Every Tuesday, Wednesday and Thursday

Time:  9:30 – 4:30 pm (last appointment will be taken at 3:30 pm)
Location:  Branscombe Mental Health Centre, 1338 Fourth Avenue in St. Catharines, Ontario

One-on-one therapy with a Pathstone Mental Health Therapist

No Appointment * No fee * No Health Card required

Website: pathstonementalhealth.ca

For children and youth affected by someone else's drinking

Call 905-328-1677

• Same day services available. For more information please contact 905-684-1183
• Services are designed to help individuals and their relatives/significant others with alcohol, drug and gambling problems to obtain effective treatment.
• Services include assessment, individualized treatment planning, referrals to appropriate resources, counseling, intensive four week day treatment program, supportive housing and treatment aftercare groups

Location 60 James Street, Suite 401, St. Catharines, ON, L2R 7E7
Call 905-684-1183

Website: cason.ca

Provides information, resources, education, support and counselling for individuals and families

Call 905-687-3914

Website: alzheimer.ca/en/niagara 

• Provides short-term support and assistance for clients in crisis or at risk or a crisis and their families
• Assists with connections to appropriate longer term services and community resources

Call 1-800-810-0000

Website: hnhb.behaviouralsupportsontario.ca 

Services for individuals

• 60 years of age and older
• Education, support and counselling regarding mental illness, medication management and connection to community resources
• Need help accessing appropriate services
• Are not in a long-term care facility

Call 905-688-2854 ext 7262

Website: niagararegion.ca/living/health_wellness/mentalhealth/default.aspx