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Cell service restored; regular operations resume

Posted Jul 8th, 2022

UPDATE: July 9, 2022 8:50 a.m.

Cell service and long distance calling have been restored at Niagara Health.

Radiation therapy services will resume on Monday pending testing over the weekend.

Thank you for your patience and understanding during the outage.

July 8, 2022

At this time, oncology patients with radiation therapy appointments scheduled for today are impacted and their appointments will be rescheduled at the earliest opportunity. Members of our team will reach out directly to patients to rebook appointments. Any patients requiring emergency radiation treatment will be redirected to Hamilton Health Sciences.

Patients with virtual appointments today: if you are a Rogers customer and cannot connect to your virtual appointment today, a member of our team will reach out to rebook the appointment.

There are no other impacts to patient care at this time.

Debit machines are down for those making purchases and payments for food, pharmacy and services.

Our staff and physicians are also experiencing some communication issues related to cell service.

The hospital’s main phone line is working at 905-378-4647. We ask that you limit calls to urgent calls only.

Your patience and understanding are appreciated as we work to overcome these difficulties. We will provide updates as they become available.

Niagara Health System