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Who We Are

At Niagara Health, our people are our most valuable resource. Our staff, physicians and volunteers total an amazing 6,000 people, all committed to providing compassionate, professional care at our hospitals. Through a wide range of programs and initiatives, we seek to make the experience of working or volunteering at our hospitals as good as it can be.

Our Vision

Together in Excellence – Leaders in Healthcare

Our Corporate Goals:

  • Great Patient Experience
  • Satisfied Staff, Physicians and Volunteers
  • Financial Sustainability

Working within an integrated system for a healthier Niagara.

  • We provide equitable and timely access for people throughout Niagara to a wide range of patient-focused care and services;
  • We provide a full continuum of care through partnerships with other health and social service providers within and beyond Niagara;
  • We enhance community well-being and health care delivery through promotion, education and research;
  • We commit to innovation and continuous quality improvement in health services to meet our changing health care needs.

Our Core Values

Compassion:

  • We focus on patient needs, concerns and feelings
  • We display courtesy and helpfulness to others at all times
  • We take time to listen first
  • We speak to others in a dignified and understanding manner
  • We demonstrate sensitivity to the situations of others

Professionalism:

  • We strive for quality in all aspects of work
  • We take responsibility for actions
  • We acknowledge the contributions and successes of others
  • We welcome new ideas and innovative thinking
  • We take advantage of and encourage new learning opportunities

Respect:

  • We value the ideas and opinions of others
  • We promote and support teamwork
  • We communicate with others in a positive, considerate and open manner
  • We display trust and integrity at all times
  • We respect everyone’s privacy
  • We treat others fairly