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Quality & Safety Indicators

Measuring how well we’re doing on our many quality and patient safety initiatives is an important process for hospitals. The Niagara Health System has been publicly reporting for several years on a number of key indicators or criteria that measure our performance. These indicators are all standardized provincially and/or nationally as defined by the Ministry of Health and Long-Term Care, the Institute for Healthcare Improvement, the Canadian Institute for Health Information and Accreditation Canada.

In addition to reporting on Hospital Standardized Mortality Rates, this section profiles Infection Control rates (C. difficile, VRE, MRSA), Patient Satisfaction ratings from the most recent provincial Hospital Report Card and Wait Times (ER, surgeries, MRI, CT, etc).

The Health Quality Ontario has collected similar data from hospitals across Ontario. This information is available at Health Quality Ontario