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Jolene Courchene knows navigating the healthcare system can be difficult and overwhelming. "It’s hard when you're not feeling well and you're in the hospital and maybe you don't have family or community connections to provide support,” says Ms. Courchene, an…
'Discovery of recovery' Kathryn Richmond admits she’s learned a lot while participating in Niagara Health’s Strides to Recovery program. But there’s one lesson she likes to highlight most: “When life knocks you down, I’ve learned how to…
Hotel Dieu Shaver Health and Rehabilitation Centre and Niagara Health have invested in an innovative new tool that improves the flow of patients by helping them to more quickly access the proper level of care they need. With this new tool, patients at Niagara Health…
Niagara’s new St. Catharines hospital and cancer centre came to be through the generosity of many community philanthropists and volunteers who undertook an ambitious $40-million fundraising goal. In North Niagara, business leader Jan Cook led that charge. …
It wasn’t the way patients are cared for that first struck Dr. Wincey Katagira as different, but the patients themselves. “Here more patients really are advanced in age. I remember my first month the youngest person I saw was 74,” says Dr. Katagira.…
Niagara Health Research Lead and Intensivist Dr. Jennifer Tsang knows firsthand the importance research plays in caring for our patients. “The reason Katie and I are in this role is because we are passionate about health services research and quality…
Kathryn Richmond admits she’s learned a lot while participating in Niagara Health’s Strides to Recovery program. But there’s one lesson she likes to highlight most: “When life knocks you down, I’ve learned how to get back on my…
Welcome to the third edition of our magazine! This edition is full of many examples of the extraordinary caring and work happening across our sites. You’ll read how discharged patients at risk of readmission now have enhanced access to services in the community…
You might call Krystle Etherington a professional problem solver. As the Niagara Health Safe Patient Handling Consultant, Mrs. Etherington finds solutions to help staff recovering from injury and illness return to work. One reoccurring issue for Niagara Health staff with…
There was a time when Laura Scott would rarely leave her home. She would often avoid answering her door or telephone. She would go without eating for days at a time. “I was not functioning,” says Ms. Scott. “I could have curled up in a ball and waited…